Everything you're wondering about Rendly
Setup, pricing, how the AI works, privacy. Another question ? Write to us at contact@aiqual.ai.
How long until I'm up and running?
48 hours on average. We set everything up for you: dedicated WhatsApp number, service catalogue, calendar synchronisation and a QR code to print. At launch, the setup is free and fully assisted.
Do my clients have to install an app?
No. Your clients simply message the Rendly number from WhatsApp — the app they already use every day. No account to create, no link to remember, no form.
Are technical skills required?
None. The dashboard is designed to be used at the counter or on the go, from a mobile. And we handle the initial setup together with you.
Can I connect my existing calendar?
Yes. Rendly synchronises with Google Calendar, Outlook and Apple Calendar via an ICS feed. It only offers genuinely available slots and adds every confirmed appointment to your calendar.
How much does it cost?
149 CHF/month for the Solo plan (a single independent), all included: unlimited appointments, multilingual bot, reminders, 150 SMS/month, calendar synchronisation. A Practice plan (multiple practitioners) at 299 CHF/month is coming in 2026. See pricing →
Do you take a percentage on my appointments?
Never. You keep 100 % of what you bill. No fee per appointment, per message or per client. The price is fixed — that's it.
Is there a commitment?
No, no commitment, cancellable at any time. At launch, you also benefit from a 14-day money-back guarantee, setup included.
Is the AI cost billed on top?
No, the AI is included in the subscription. Since Rendly only calls the AI for unusual messages, the real cost stays minimal (< 0,05 CHF/day) — and it is never passed on to you.
Does the bot really understand natural language?
Yes. "I'd like an appointment next Tuesday late morning", "not before 2 pm", "cancel tomorrow's one" — Rendly extracts the intent, the date and the constraints. The majority of messages are understood in less than a millisecond, without even calling the AI. See how it works →
Can my clients write in another language?
Yes. The bot detects the language and replies in French, German, Italian or English — even if you don't speak your client's language. And if the client switches language along the way, the bot follows.
Does it handle voice messages and photos?
Yes. A voice message is transcribed and then handled like a text message. A photo (X-ray, part to repair…) is automatically attached to the appointment, and you receive it before the consultation.
How does Rendly avoid no-shows and gaps in the schedule?
An automatic reminder goes out the day before (WhatsApp or SMS, ~98 % read rate). And to keep your days compact, the bot prioritises the slots right next to your existing appointments. Learn more →
Does it adapt to my trade's vocabulary?
Yes. You fill in your service catalogue once, and Rendly learns your clients' expressions ("my car is making a noise" = diagnostic). The more you use it, the more accurate it gets. For my trade →
Where is my data hosted?
In Switzerland. Your appointments, your clients and your conversations stay on Swiss servers, with no transfer outside the EU/CH. Rendly is compliant with the FADP (revised 2023) and the GDPR.
Are my conversations used to train an AI?
No. When the AI is called (complex cases only), it is in "do not retain" mode with the provider. Your messages serve only to reply to your client — never to train a model, never resold.
Is the connection secure?
Yes. Messages travel via WhatsApp (encrypted) then Twilio — Meta's official BSP partner — to our Swiss servers, all over HTTPS. Your conversations are accessible only to you and the bot.
Can I export or delete my data?
At any time. Download all your appointments in CSV/ICS from the settings, and request full deletion. Within 7 days, no trace of your data remains with us.
Still have a question?
Write to us at contact@aiqual.ai — we reply within 24 business hours. Or try the bot directly for your trade.